Customer Service
Elavon Customer Service: 0818 20 21 20
Opayo Product Support: 01 240 8731
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Customer Resource Centre
Managing your account
From updating business details to accessing your statements, find everything you need to manage your account here.
Issues accessing your account?
If you’ve requested to reset your password but are not receiving the emails, check your email ‘Junk’ or ‘Spam’ folder in case the email has been routed there. If you have not received a password reset email within 24 hours, contact our support team at ElavonConnectQueries@elavon.com.
If you became an Elavon customer before March 2024 but still don’t have an Elavon Connect account, contact us for help at 0345 850 0195.
Please note that if you’re an Enterprise customer or a partner, your Relationship Manager will set up your Elavon Connect account for you. Please check in with them if you have not yet received access.
Understanding your statement
Check out our handy guide to reading your statement.
Managing chargebacks
Learn how to minimise and handle disputed transactions.
Keep your business details up to date
Now you can manage your business details yourself within Elavon Connect in a few easy steps.
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Elavon Terms of Service Ireland
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Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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