How can DCC boost your business?
Dynamic Currency Conversion handles exchange-rate calculations for over 80 currencies automatically. It makes payments easier to understand for international customers paying with Visa, Mastercard or Diners Club – which means fewer pesky chargebacks for you. Plus, your business gets a rebate for each DCC transaction.
It’s quick and easy to set up, with no technical knowledge required. And you can rest easy, knowing your DCC sales are protected with the latest security technology.
How does DCC work?
Identify
When an international customer pays by card, online or in-person, DCC automatically detects their home currency. You can offer them the choice of paying in local currency or in their own.
Inform
Your customer can see the transaction amount in both currencies, along with the exchange rate and commission charge. They pick their preferred currency and you proceed to payment.
Lock in
Once you make the sale, your customer’s receipt displays the price they paid in their home currency – making it easier for them to recognise the sale on their card statement and less likely to raise a chargeback.
DCC insights to help you plan
It’s quick and easy to track your DCC transactions on our online reporting tool, ElavonConnect.
Terminal Performance reports show you how many international transactions are processed by each terminal – and how many of these are completed using DCC. Identify areas of your business for improvement and train your team to offer DCC to overseas customers.
With Volume Per Card-Issuing Country reports, find out exactly where your customers come from, helping you target new business in specific locations or even consider providing customer support in other languages.